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Description
of Garment: Black Velour
Coat
Manufacturer:
Gallery
RN#:
36232
Care
Label Instructions: Dryclean
Only
Problem:
This coat contains a flock velour design.
When drycleaned in perchloroethylene, the
adhesive used in the flocking dissolved, causing
the random loss of the velour pile design.
Responsibility:
The manufacturer's. The manufacturer used
an adhesive binder that was soluble in perchloroethylene.
This caused the flock design to separate from
the fabric when this coat was drycleaned according
to the care label instructions.
Recommendation : If
this coat fails when drycleaned in accordance
with the care label instructions, it should
be returned to the place of purchase for a
refund or exchange.
Drycleaner: Explain
the potential serviceability issues to the
customer. Since this coat may prove to be
unserviceable when processed by the care label
instructions, a signed release of liability
should be obtained prior to acceptance. We
have no data as to the serviceability of this
garment in alternate solvents.
© Any reproduction
or re-printing of this material is prohibited
without the prior
written consent of The National Cleaners
Association. |
